Cozense One Solutions
person
arrow_back Back to home Legal

Privacy Policy

This Privacy Policy explains how Conzense One Solutions collects, uses, discloses, and protects information when you visit this website or interact with us.

Last updated: September 13, 2026

Who we are Information we collect Cookies & tracking How we use information How we share information Data retention International transfers Your rights Security Children's privacy Third-party links Changes to this policy Contact & grievance officer

1. Who we are

Conzense One Solutions ("Conzense One," "Cozense One," "we," "us," or "our") is a technology and digital growth agency registered in Padmanabha Nagar, Bengaluru, Karnataka, India. This Privacy Policy applies to this website and to the forms, communications, and services offered through it.

By using this website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the website.

2. Information we collect

a. Information you provide to us

When you fill out a form on this website (for example, the "Start a Project" or "Let's Talk" contact and email-capture forms), we collect the information you choose to submit, which may include your name, work email address, company name, phone number, and the contents of any message or project brief you share with us.

b. Information collected automatically

When you visit this website, certain information is collected automatically through cookies and similar technologies, including your IP address, browser type and version, device type, operating system, pages viewed, referring/exit pages, time spent on pages, and approximate geographic location (derived from IP address).

c. Information from analytics and advertising partners

We use third-party analytics tools (such as Google Analytics) to understand how visitors use this website, and advertising/retargeting tools (such as Google Ads, the Meta/Facebook Pixel, and the LinkedIn Insight Tag) to measure and improve our marketing campaigns. These tools may set their own cookies or identifiers and collect information such as pages visited, interactions on the site, and, where you have interacted with our ads elsewhere, cross-site or cross-device identifiers. Please refer to Section 3 below for details on how you can control these.

3. Cookies & tracking technologies

We use the following categories of cookies:

  • Essential cookies — required for the website to function correctly (e.g., remembering your cookie preferences).
  • Analytics cookies — help us understand aggregate visitor behavior so we can improve the website (e.g., Google Analytics).
  • Marketing/advertising cookies — used by us and our advertising partners (e.g., Google Ads, Meta Pixel, LinkedIn Insight Tag) to show relevant ads and measure campaign performance across websites.

You can control or disable cookies at any time through your browser settings, and you can opt out of personalized advertising via Google Ads Settings, the Meta Ad Preferences page, and the LinkedIn opt-out page. You can also use industry opt-out tools such as the Digital Advertising Alliance tool. Disabling cookies may affect certain features of the website.

4. How we use information

We use the information we collect to:

  • Respond to your enquiries, prepare proposals, and communicate with you about our services;
  • Operate, maintain, and improve the website and understand how it is used;
  • Personalize content and measure the effectiveness of our marketing and advertising campaigns;
  • Send you information you have requested, such as follow-ups after a form submission (you may opt out of non-essential communications at any time);
  • Detect, prevent, and address fraud, security, or technical issues; and
  • Comply with applicable legal obligations.

5. How we share information

We do not sell your personal information. We may share information with:

  • Service providers who help us operate the website and our business (e.g., hosting, email delivery, analytics, CRM), under confidentiality and data-processing obligations;
  • Analytics and advertising partners named in Section 3, to the extent described there;
  • Professional advisors such as legal, accounting, or auditing partners, where necessary;
  • Authorities where required by law, regulation, legal process, or to protect our rights, users, or the public; and
  • A successor entity in connection with a merger, acquisition, financing, or sale of business assets.

6. Data retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy — including responding to your enquiry, maintaining business records, and complying with legal, accounting, or reporting obligations — after which it is deleted or anonymized. Analytics and advertising identifiers are retained according to the retention settings of the respective third-party tools.

7. International data transfers

Conzense One Solutions is based in India, and information we collect may be processed in India and by service providers, analytics, and advertising partners located in other countries (including the United States). Where personal information is transferred internationally, we take reasonable steps to ensure it is handled in accordance with this policy and applicable data protection law.

8. Your rights

Subject to applicable law — including, where relevant to you, India's Digital Personal Data Protection Act, 2023, the EU/UK GDPR, or U.S. state privacy laws — you may have the right to:

  • Access the personal information we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Request erasure of your personal information, subject to legal or contractual retention requirements;
  • Withdraw consent at any time where processing is based on consent (e.g., marketing communications);
  • Object to or restrict certain processing, including for direct marketing; and
  • Lodge a complaint with your local data protection authority or grievance body.

To exercise any of these rights, contact us using the details in Section 12 below. We will respond within a reasonable timeframe and in accordance with applicable law.

9. Data security

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Children's privacy

This website and our services are directed at businesses and professionals, not children. We do not knowingly collect personal information from individuals under the age of 18. If you believe a child has provided us with personal information, please contact us so we can delete it.

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. We will update the "Last updated" date at the top of this page when we do. Continued use of the website after changes take effect constitutes acceptance of the revised policy.

13. Contact us & grievance officer

If you have questions about this Privacy Policy, wish to exercise your rights, or have a grievance regarding how we handle your personal information, please contact our Grievance Officer:

Conzense One Solutions Padmanabha Nagar, Bengaluru, Karnataka, India mailcontact@cozenseone.com